We’re partnering with a well-established IT solutions provider that helps organizations design, modernize, and support their infrastructure across data center, cloud, networking, and security. This team works closely with customers to align technology with real business needs, not just sell products.
This is a senior, customer-facing role for someone who enjoys building relationships, leading technical conversations, and helping organizations make smart, long-term infrastructure decisions.
The Role
As a Customer Solutions Architect, you’ll work alongside sales and technical teams to support customers through complex infrastructure initiatives. You’ll be involved early in the conversation, helping customers define challenges, explore options, and move forward with confidence. You’ll act as a trusted advisor, balancing technical depth with strong business insight.
What You’ll Be Doing:
- Partnering with account teams to identify and develop infrastructure opportunities
- Leading discovery conversations to understand customer goals, risks, and constraints
- Designing and presenting solutions across data center, networking, cloud, security, and services
- Supporting hybrid environments that include on-prem, public cloud, and managed services
- Guiding opportunities from early discovery through close
- Collaborating closely with solution architects and technical specialists
- Building long-term relationships with customers, partners, and vendors
- Staying current on infrastructure and cloud trends and translating them into practical outcomes
What You Bring:
- 8–10+ years of experience in IT infrastructure sales, pre-sales, or solutions architecture
- Strong background in data center technologies including compute, storage, and networking
- Experience working with hybrid and public cloud platforms such as Azure, AWS, or Google Cloud
- Solid understanding of security, resiliency, and governance considerations
- Experience working with enterprise vendors, including Cisco solutions
- Proven ability to engage technical and non-technical stakeholders
- Strong communication skills and comfort leading complex discussions
- A consultative, client-first approach
- Willingness to travel within the sales territory up to 25 percent
What You'll Earn:
- Base Salary: $150,000 – $180,000
- On-Target Earnings: $250,000 – $300,000
- Incentive Structure: Performance-based incentives tied to results
- Benefits: Comprehensive health and dental coverage, retirement programs, and wellness supports
- Additional Perks: Flexible work setup, paid time off, and the tools you need to do your job well
Why This Role?
This isn’t a transactional sales position. You’ll be trusted to build long-term relationships and help customers make decisions that matter to their business. You’ll have the backing of strong technical teams and leadership, with the autonomy to manage your accounts and the upside to grow your earnings as those relationships mature.
Ready to Apply?
If you have experience working with IT infrastructure and enjoy partnering closely with customers, we’d like to hear from you. Even if your background doesn’t line up perfectly with every requirement, this could still be worth a conversation.
Please submit your resume in confidence to jay@otrg.ca.