Automation Product Specialist – Richmond, BC

Position ID: JD362
Location: Richmond, BC
Industry: Industrial

We’re working with a well-established industrial automation and controls distributor looking to add an Automation Product Specialist to their team. This is a hands-on role that blends technical support, inside sales, and coordination. You’ll work closely with internal sales teams to help scope solutions, support customers, and drive growth across a range of automation products including drives, PLCs, motion, and HMI systems.

If you enjoy being the go-to technical resource while staying close to the commercial side, this role offers a strong mix of both.

What You’ll Be Doing:

  • Act as the internal product expert, supporting sales teams with technical guidance and solution recommendations
  • Assist with product selection, sizing, and basic system configuration
  • Prepare and manage quotes, and help move opportunities through to close
  • Provide training and support to internal teams and customers
  • Support after-sales inquiries, troubleshooting, and product-related questions
  • Work with marketing on campaigns, events, and customer-facing initiatives
  • Coordinate with operations on inventory, availability, and lead times
  • Track activity, support reporting, and provide insight into sales performance

What They’re Looking For:

  • 3–7+ years in industrial automation, controls, or related technical sales/support roles
  • Experience with drives, PLCs, motion, or similar systems
  • Strong technical understanding with the ability to support real-world applications
  • Comfortable working with sales teams and customers in a support capacity
  • Organized and detail-oriented, especially with quotes and follow-ups
  • Able to manage multiple priorities across different teams

Compensation and Benefits:

  • Base salary: $80,000 - $100,000 with some flexibility for the right candidate
  • Performance-based bonus structure
  • Extended health and dental benefits
  • RRSP matching program
  • Ongoing training and development support
  • Team events and a collaborative work environment

Why Apply?

This isn’t a back-office technical role. You’ll be right in the middle of sales, customers, and real-world applications, helping shape solutions that actually get used.

The company is growing and putting real focus into its automation offering. You’ll play a key role in that, working across teams and becoming a go-to resource people rely on.

If you’re looking for a role where you can stay technical but also have a direct impact on the business, this is a strong opportunity.

Ready to Apply?

If you have experience in industrial automation and like working closely with both sales teams and customers, it’s worth a conversation. To apply, please submit your resume in confidence to jay@otrg.ca